If you are completely not satisfied with your purchase (damage during shipment or wrong item etc) you can send it back to us.
You can choose either for a full refund to your Bean Shipper Account or to exchange to a same price item.
Please email your inquiry to email@example.com with subject “Return Item”. We will assist you as soon as possible. Please allow 7 working days for your inquiry to be processed.
To make the process run smoothly and faster, do email your inquiry with picture(s) of your item(s) to best describe the matter & condition.
Please allow a minimum of 14 working days from the date we receive your return package to you.
Office Address：14/F, Section 5, No.8 Xin Yi Road, Xinyi District, Taipei City 11049
Return address: No.7, Lane 1, Fengzise Road, Ruifang District, New Taipei City (Boxful, Logistics Park, Building E, Taipei Republic)
Contact Number：+886 93 371 2281